Trust Card Banner

Frequently Asked Question

Find answers to the common questions asked about our services.

FAQ

Residential Address Verification is done through a physical site visit or database check. Our field staff visits the current / permanent / previous or all the addresses of the candidates as requested by employer. During the visit house, street, GPS Coordinates and signature of the verifier is captured and shared with employer. This is available for select locations only. This is often done in conjunction with criminal check, as in majority of states police records are decentralized at local police station level.

Why ?
This check allows employers to be sure of the correct address of the candidate and gather additional contact details about candidate in case of need.

Turn Around Time (TAT) :
Between 3-10 working days

This check involves search for records of any charges against the applicant/candidate in the court of Jurisdiction (Supreme Court, High Courts, District Courts, Tribunal and others) to check for any potential background / other cases against the candidate. We utilize Govt. sourced websites to obtain data. The check covers PAN India locations and records are found on the basis of combination of two and more data points. The report may include: Case number, plaintiff(s), defendant(s), type of case, disposition, disposition date, and judgment along with annexure.

Why ?
- To know any criminal/civil case registered against candidate.
- Ensure safety in work environment

Turn Around Time (TAT) :
Between 2-5 working days

Factual and performance related data of previous employments is critical for any employer before hiring a resource. Information contained in resume/at the time of interview is used to hire a candidate. Once an offer is placed, and a background screening request is placed a candidate has to submit a verification form along with necessary documentation. These information are then validated by the previous employer. Verifications are mostly obtained either from Human Resource Department or immediate supervisor.

Why ?
Employment verifications is the most widely asked check by employers for experienced candidates. Some common discrepancy areas are :
- Tenure of employment
- Actual cost to company
- Designation held
- Any Dues Pending / Issues with previous employment

Turn Around Time (TAT) :
Between 4-10 working days

This check involves search for records of any charges against the applicant/candidate in the court of Jurisdiction (Supreme Court, High Courts, District Courts, Tribunal and others) to check for any potential background / other cases against the candidate. We utilize Govt. sourced websites to obtain data. The check covers PAN India locations and records are found on the basis of combination of two and more data points. The report may include: Case number, plaintiff(s), defendant(s), type of case, disposition, disposition date, and judgment along with annexure.

Why ?
- To know any criminal/civil case registered against candidate.
- Ensure safety in work environment

Turn Around Time (TAT) :
Between 2-5 working days

Education check involves verifying the authenticity of candidate’s educational & professional qualifications from the respective colleges/institutes/universities. Employers today are looking for the best resource in the market, thus it is imperative for any employer to hire genuine candidates with valid education and authentic degrees. We cover all types of courses and certifications offered within INDIA and abroad.

Why ?
To verify following parameters in an education check :
- Name of college and university
- Year Of Enrollment and Passing
- Registration number / Roll number
- Issuing date of certificates
- Recognized under which authorized board/university
- Subjects/Course Pursued
- Marks/Percentage Obtained

Turn Around Time (TAT) :
Between 10-21 working days

A reference check gives you more visibility on the candidate’s profile. Our well researched questions are designed to elicit honest response. A Telephonic / Email verification is obtained about the candidate's personal integrity, educational and professional backgrounds from professional references provided by the candidate. For fresher's, verification is taken from respective education institutes or other citizens of repute.

Why ?
This check allows employers to be sure of any issues related to candidate’s performance and behavior.

Turn Around Time (TAT) :
Between 2-4 working days

A credit check is a credit score which is provided by a govt. recognized credit bureau used by employers to ascertain the financial stability of the candidate. Credit History screening reports are recommended for employees who may impact company finances. This necessarily includes all employees in accounting functions, but may also include other employees such as those that are provided with a corporate credit or purchasing card. The candidates details will be available subject to creation of credit history wherein a score will be provided. In case the candidate's name not available in the database, the charges shall be applicable

Why ?
This check not only gives a credit score but also provides/verifies a lot of details like identity and address details. This checks helps to confirm payment history, liabilities, bankruptcy on the candidate.

Turn Around Time (TAT) :
Between 3-6 working days

This check involved a comprehensive name matching search, from a collection of global and indian databases that include financial, regulatory, criminal and compliance databases. Some of the databases include most-wanted criminals, local police lists, Central Vigilance Commission, Central Bureau of Investigation, Indian courts where we search for politically exposed persons, terrorists and other individuals who have committed fraud or crime across the world including India.

Why ?
- Know whether your candidate has any past criminal records or committed fraud or terrorist links
- Create safety in your workplace or community

Turn Around Time (TAT) :
Between 1-3 working days

Our document check ensures that your users’ identity documents haven’t been forged, digitally tampered with, lost or stolen. We check Pan Card, Voter Id, Aadhaar Card, Passport to authenticate and validate your identity documentation.

Why ?
- Know whether candidate is using another person identity and related documents

Turn Around Time (TAT) :
Same Day

TrustCard Experience

Research Expertise
We connect with various data sources to provide real and effective information to you.
Customer Service
Our agents are trained to answer all your questions. Get in touch with us on email or phone. No more waiting!
Simplified Reports
Get instant feedback from our data partners on your applicants to take informed decisions.
Technology Automation
Get instant case updates. Ordering a background verfication check has never been so easy.